Customer Service Specialist - Remote Work

Energy Transfer Equity is seeking a part-time Customer Service Specialist to join our team in London, England. This is a remote work position at the Associate level, requiring a minimum of 4 years of experience in customer service.

The ideal candidate will be independent and hardworking, with strong decision-making and time management skills. The successful candidate will be responsible for providing exceptional customer service to our clients, resolving issues and inquiries in a timely and professional manner.

Responsibilities: - Respond to customer inquiries via phone, email, and chat - Resolve customer complaints and issues in a timely and efficient manner - Provide product information and assistance to customers - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure customer satisfaction

Requirements: - 4+ years of experience in customer service - Strong communication and interpersonal skills - Excellent problem-solving abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office Suite and CRM software

Benefits of working with Energy Transfer Equity include profit sharing, travel opportunities, and free accommodation. Our working environment is committed to environmental responsibility and sustainable practices.

Equal Opportunity Statement: Energy Transfer Equity is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply by the deadline of July 6, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.