Customer Success Assistant - Remote Work

Raytheon is seeking a dedicated Customer Success Assistant to join our team in a remote work capacity based in London, England, UK. This part-time entry-level position is ideal for individuals with at least 1 year of experience who possess a resourceful and resilient personality.

Responsibilities: - Support the Customer Success Manager in providing exceptional service to clients - Assist with onboarding new customers and ensuring a smooth transition - Communicate regularly with clients to address any questions or concerns - Analyze customer feedback and make recommendations for improvements - Collaborate with cross-functional teams to ensure customer needs are met - Utilize emotional intelligence to handle challenging situations with grace and professionalism - Manage relationships with customers to build long-term loyalty and satisfaction - Provide regular reports on customer success metrics

Requirements: - Excellent written and verbal communication skills - Strong organizational abilities and attention to detail - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - Previous experience in customer service or account management preferred - Demonstrated people management skills and emotional intelligence - A proactive and positive attitude towards problem-solving - Ability to work well under pressure and adapt to changing priorities

Benefits: - Employee discounts on Raytheon products - Remote work flexibility for a better work-life balance - Free food provided during work hours - Opportunity to build strong connections with colleagues treated as an extended family

Working Environment: At Raytheon, we value a supportive and inclusive working environment where colleagues are encouraged to build strong connections and treat each other like an extended family. We believe in fostering a culture of respect and collaboration to achieve success together.

Equal Opportunity Statement: Raytheon is an equal opportunity employer and is committed to creating an inclusive work environment. We celebrate diversity and are dedicated to providing equal opportunities for all employees, regardless of race, gender, religion, sexual orientation, age, or any other characteristic. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability. We encourage all qualified individuals to apply.

Deadline to apply: 2024-05-18

Join Raytheon as a Customer Success Assistant and help us deliver outstanding service to our clients while enjoying the benefits of remote work flexibility and a supportive working environment. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.