Live Chat Representative - Remote Work

Job Description:

McKesson, a leading healthcare company, is seeking a part-time Live Chat Representative to join our team in London, England. This is a remote work position, perfect for those who thrive in an independent and energetic work environment. As an Entry Level role, no prior experience is required, making this an excellent opportunity for those looking to start their career in customer service.

Responsibilities: - Interact with customers via live chat to provide support, answer questions, and resolve issues in a timely and professional manner - Utilize decision-making skills to assess customer needs and provide appropriate solutions - Ensure accuracy and attention to detail in all interactions with customers - Collaborate with team members to share information and improve overall customer experience - Adapt quickly to changes in procedures and processes - Meet and exceed key performance indicators related to customer satisfaction and response times

Requirements: - Independent and energetic personality traits to thrive in a remote work setting - Strong attention to detail and excellent decision-making skills - Excellent written communication skills - Ability to multitask and prioritize in a fast-paced environment - Comfortable with using technology and learning new software quickly

Benefits: - Life insurance coverage - Joining bonus for new employees - Visa sponsorship for eligible candidates

Working Environment: At McKesson, we believe in a culture that embraces change and responds resiliently to challenges. As a Live Chat Representative, you will have the opportunity to grow and develop in a dynamic and supportive work environment.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: McKesson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We strive to create a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.