Part-Time Customer Service

Customer Service Representative

Duties:

- Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner.- Communicate effectively with customers through various channels, including phone and chat but primarily email- Utilize data entry skills to accurately input customer information and update records.- Demonstrate proper etiquette and maintain a positive and friendly demeanor with customers.

Skills:

- Excellent communication skills, both verbal and written.- Strong data entry skills with attention to detail.- Ability to analyze customer needs and provide appropriate solutions.- Ecommerce experience is a bonus

All required training will be provided.

This is an exciting opportunity for individuals who are passionate about providing outstanding customer service. As a Customer Service Representative, you will have the chance to interact with customers from diverse backgrounds and make a positive impact on their experience.

Job Type: Part-timePart-time hours: 15 per week

Salary: £10,000.00-£15,000.00 per year

Benefits:

• Casual dress
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Manchester: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Work Location: Hybrid remote in Manchester