Remote Account Support Assistant

Job Description:

We are looking for a passionate and adaptable Remote Account Support Assistant to join our team at Home Depot in London, England, UK. As an Associate Level role, the ideal candidate will have at least 3 years of experience in a similar position.

Responsibilities: 1. Provide remote account support to customers, assisting with inquiries, orders, and issue resolution. 2. Maintain accurate records of customer interactions and transactions. 3. Collaborate with sales and marketing teams to ensure customer satisfaction and retention. 4. Assist with data entry and administrative tasks as needed. 5. Stay up-to-date on company products, services, and policies to provide accurate information to customers.

Requirements: 1. Strong emotional intelligence and ability to connect with customers on a personal level. 2. Innovative mindset and willingness to suggest new ideas for process improvement. 3. Excellent communication skills, both written and verbal. 4. Ability to work independently and prioritize tasks effectively. 5. Proficiency in Microsoft Office and CRM software. 6. Previous experience in customer service or account support roles.

Benefits: 1. Employee discounts on Home Depot products. 2. Travel and spending expenses covered. 3. Remote work flexibility for a healthy work-life balance.

Working Environment: At Home Depot, we encourage calculated risk-taking to drive innovation and progress. We value creativity and collaboration, and provide a supportive environment for personal and professional growth.

Deadline to apply: June 12, 2024

Equal Opportunity Statement: Home Depot is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, sexual orientation, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.