Remote Account Support Manager

Job Description:

SunTrust Banks is seeking a motivated and reliable Remote Account Support Manager to join our team in London, England. As a Mid-to-Senior Level professional with at least 6 years of experience in account management, you will be responsible for managing client accounts remotely and providing exceptional support to our customers.

Responsibilities: - Manage client accounts remotely, serving as the main point of contact for all customer inquiries and issues - Develop and maintain strong relationships with clients, ensuring their needs are met and issues are resolved in a timely manner - Identify opportunities for upselling and cross-selling of products and services to existing clients - Collaborate with internal teams to ensure seamless delivery of services to clients - Analyze account performance metrics and provide reports to management on a regular basis - Stay up-to-date on industry trends and best practices in account management

Requirements: - Bachelor's degree in Business Administration or related field - Proven experience in account management, with a minimum of 6 years in a similar role - Excellent communication and interpersonal skills - Strong analytical skills and attention to detail - Ability to work independently and remotely - Experience using CRM software and other account management tools - Motivated and reliable, with a strong work ethic - Persuasion and innovation skills

Benefits: - Parental leave - Free food - Medical coverage

Working Environment: At SunTrust Banks, we believe in giving back to the community through corporate social responsibility initiatives. As a Remote Account Support Manager, you will have the opportunity to engage in meaningful work that makes a positive impact on society.

Deadline to apply: 2024-06-12

Equal Opportunity Statement: SunTrust Banks is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.