Account Support Manager - Work from home

Job Description:

Huntsman, a leading company in the field of Account Support, is seeking a dynamic and experienced Account Support Manager to join our team on a part-time basis, working remotely from home in London, England, UK. This position is ideal for a Mid-to-Senior Level professional with at least 6 years of relevant experience in account management.

Responsibilities: - Manage a portfolio of client accounts and serve as the main point of contact for customer inquiries and escalations - Develop and maintain strong relationships with clients to ensure a high level of customer satisfaction - Collaborate with internal teams to ensure timely and accurate delivery of services to clients - Analyze account performance data and provide insights and recommendations for improvement - Identify opportunities for upselling and cross-selling of products and services to existing clients - Monitor industry trends and competitive landscape to identify potential growth opportunities - Conduct regular account reviews and prepare reports for senior management - Provide support and guidance to junior account support staff as needed - Stay up-to-date on company policies and procedures and ensure compliance with industry regulations

Requirements: - Bachelor's degree in Business Administration or a related field - Proven track record of success in a similar role, with at least 6 years of experience in account management - Strong communication skills, both written and verbal, with the ability to build rapport with clients and colleagues - Excellent organizational and time management skills, with the ability to prioritize tasks effectively - Proficiency in Microsoft Office Suite and CRM software - Reliable and motivated individual with a passion for customer service - Strong people management and critical thinking skills - Ability to work independently and as part of a team - Experience working remotely and managing virtual teams is a plus

Benefits: - Free food provided during working hours - Remote work flexibility - Parental leave for eligible employees

Working Environment: At Huntsman, we embrace diversity and create an inclusive culture that values and respects all perspectives. We are committed to providing a supportive and inclusive work environment where all employees can thrive and succeed.

Equal Opportunity Statement: Huntsman is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We encourage applications from all qualified candidates, including those with diverse backgrounds and those with disabilities.

Deadline to Apply: June 12, 2024

Join Huntsman and be part of a team that values excellence, collaboration, and innovation in the exciting field of account support management. Apply today and take the next step in your career!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.