Account Support Officer - Work from home

Job Description:

R.R. Donnelley & Sons is currently seeking a part-time Account Support Officer to work from home in London, England, UK. This entry-level position is perfect for individuals who are reliable, confident, and have strong people management and critical thinking skills.

Responsibilities: - Provide support to account managers and clients, assisting with account management tasks as needed - Communicate effectively with clients via phone, email, and other communication channels - Troubleshoot and resolve client issues in a timely manner - Maintain accurate records of client interactions and transactions - Collaborate with team members to ensure client satisfaction and retention - Assist with administrative tasks as needed

Requirements: - Strong interpersonal skills and the ability to manage relationships with clients and colleagues - Excellent communication skills, both written and verbal - Ability to think critically and solve problems efficiently - Proficiency in Microsoft Office suite - High school diploma or equivalent - Previous customer service experience is a plus, but not required

Benefits: - Company-provided transportation for work-related travel - Vision insurance - Paid overtime opportunities

Working Environment: At R.R. Donnelley & Sons, we believe in building strong connections and treating colleagues like an extended family. We foster a supportive and collaborative work environment where employees can excel and grow.

Deadline to apply: May 25, 2024

Equal Opportunity Statement: R.R. Donnelley & Sons is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate based on race, gender, age, religion, sexual orientation, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.