Account Support Representative

Job Description:

Mondelez International is seeking a dynamic and energetic Account Support Representative to join our team in London, England. As an Associate Level position, the Account Support Representative will be responsible for providing exceptional customer support and assistance to our clients. This part-time role requires a minimum of 3 years of experience in a similar role.

Responsibilities: - Serve as the primary point of contact for clients, addressing their inquiries and issues in a timely and professional manner - Work closely with the account managers to ensure client satisfaction and retention - Assist with order processing, invoicing, and other administrative tasks as needed - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to resolve customer issues and improve processes - Stay informed about industry trends and competitor activities to identify opportunities for growth

Requirements: - Minimum of 3 years of experience in customer service or account management - Excellent communication and interpersonal skills - Strong organizational skills and attention to detail - Ability to work independently and prioritize tasks effectively - Resilient and able to handle challenging situations with grace - Energetic and enthusiastic about providing exceptional service - Ability to work collaboratively in a team environment - Proficiency in Microsoft Office Suite and CRM software - Bachelor's degree in Business Administration or related field preferred

Benefits: - Training & professional development opportunities - Dental insurance coverage - Free food and snacks provided onsite - Competitive salary and flexible work schedule - Opportunities for career advancement within the company

Working Environment: The Account Support Representative will thrive in an energetic and rapidly evolving work setting, where teamwork and cooperation are essential to success. Mondelez International values diversity and inclusion in the workplace, and we are committed to providing equal opportunities for all employees.

Deadline to apply: 2024-05-11

Equal Opportunity Statement: Mondelez International is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel welcomed, valued, and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.