Account Support Representative

Job Description:

DuPont is seeking a part-time Account Support Representative to join our team in London, England, UK. As an Associate Level role, the ideal candidate should have at least 3 years of experience in a similar position, possess a reliable and confident personality, and demonstrate strong adaptability and people management skills.

Responsibilities: - Provide exceptional support to key customer accounts, handling inquiries, concerns, and issues in a timely and professional manner - Assist Account Managers in maintaining relationships with clients, ensuring their needs are met and exceeded - Collaborate with internal teams to coordinate efforts and ensure a smooth customer experience - Contribute to the development of account strategies and plans to drive growth and retention - Analyze customer data and trends to identify opportunities for improvement and expansion - Prepare reports and presentations for account reviews and meetings

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Proven experience in account management or customer support roles - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Proficiency in Microsoft Office Suite and CRM software - Ability to work independently and as part of a team - Willingness to travel occasionally - Familiarity with the chemical industry is a plus

Benefits: - Travel opportunities to visit clients or attend industry events - Remote work flexibility to accommodate a healthy work-life balance - Paid Time Off (PTO) for vacations and personal time - Professional development opportunities and training programs

Working Environment: At DuPont, we thrive in an environment that embraces and navigates change seamlessly. Our team is dedicated to creating innovative solutions and delivering exceptional service to our clients. We value collaboration, diversity, and continuous improvement in everything we do.

Equal Opportunity Statement: DuPont is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other characteristic protected by law.

Deadline to Apply: July 3, 2024

If you meet the requirements and are interested in joining our dynamic team, please submit your application before the deadline. We look forward to welcoming you to DuPont!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.