Account Support Representative - Work from home

Job Description:

Dominion Resources is seeking a part-time Account Support Representative to join our team in London, England. This position offers the flexibility to work from home, making it ideal for individuals looking for a remote opportunity. As an Associate Level position, we are looking for candidates with at least 2 years of experience in a similar role.

Responsibilities: - Provide exceptional customer service to clients through various communication channels - Assist in managing and resolving customer inquiries and issues in a timely manner - Collaborate with the sales team to ensure seamless communication and support for clients - Maintain accurate and up-to-date records of customer interactions and transactions - Identify opportunities for improvement in customer service processes and procedures - Coordinate with internal departments to address customer needs and requests - Actively participate in team meetings and training sessions to enhance skills and knowledge - Other duties as assigned

Requirements: - Passionate and dedicated individual who is committed to providing excellent customer service - Strong critical thinking skills and ability to problem-solve effectively - Ability to work well in a team-oriented environment - Excellent communication skills, both verbal and written - Proficiency in Microsoft Office applications - High school diploma or equivalent; college degree preferred

Benefits: - Vision insurance - Joining Bonus - Employee discounts - Opportunities for growth and advancement within the company

Working Environment: At Dominion Resources, we are committed to environmental responsibility and sustainable practices. We believe in creating a positive and inclusive work environment where all employees can thrive and contribute to the success of the company.

Deadline to Apply: July 15, 2024

Equal Opportunity Statement: Dominion Resources is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.