Account Support Specialist - Work from home

Job Description:

We are currently seeking a part-time Account Support Specialist to join our team at VF as a remote worker based in London, England, UK. As an Associate Level professional with at least 3 years of experience in a similar role, you will be responsible for providing exceptional support to our clients and assisting with various account management tasks.

Responsibilities: 1. Serve as the primary point of contact for assigned client accounts, ensuring their needs are met in a timely and professional manner. 2. Collaborate with internal teams to coordinate account activities and resolve issues as they arise. 3. Maintain accurate and up-to-date client records and documentation. 4. Assist in the preparation of reports and presentations for client meetings. 5. Monitor account performance and provide recommendations for improvement. 6. Conduct regular check-ins with clients to ensure their satisfaction with our services.

Requirements: 1. Hardworking and motivated individual with a strong commitment to customer service. 2. Excellent people management skills with the ability to build and maintain relationships. 3. Attention to detail and a high level of accuracy in all tasks. 4. Previous experience in account management or customer support is required. 5. Proficiency in Microsoft Office Suite and CRM software. 6. Excellent communication skills, both written and verbal. 7. Ability to work independently and manage multiple tasks simultaneously.

Benefits: - Parental leave for both mothers and fathers. - Visa sponsorship for eligible candidates. - Paid overtime opportunities for exceeding performance expectations.

Working Environment: At VF, we thrive in an energetic and rapidly evolving work setting where creativity and innovation are encouraged. As a remote worker, you will have the flexibility to manage your own schedule while still being an integral part of our team.

Deadline to Apply: July 6, 2024

Equal Opportunity Statement: VF is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, or disability status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.