Call Center Assistant

Job Description:

Las Vegas Sands is seeking a proactive and customer-focused Call Center Assistant to join our team in London, England. As a Call Center Assistant, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and supporting various administrative tasks within the call center.

Responsibilities: - Answer incoming calls and assist customers with inquiries, requests, and complaints - Make outgoing calls to follow up on customer issues or gather information - Maintain accurate and detailed records of all customer interactions - Provide timely and efficient responses to customer emails and messages - Assist with data entry, filing, and other administrative tasks as needed - Collaborate with team members to improve processes and enhance customer satisfaction - Adhere to company policies and procedures at all times

Requirements: - 1 year of experience in a customer service or call center role - Hardworking and confident attitude with a strong desire to help others - Excellent communication and interpersonal skills - Ability to multitask and work in a fast-paced environment - Adaptability to changing priorities and tasks - Strong project management skills - High school diploma or equivalent

Benefits: - Life insurance - Gym membership - Dental insurance - Opportunities for growth and development

Working Environment: At Las Vegas Sands, we empower our employees to take ownership of their work and make impactful decisions. We value teamwork, collaboration, and innovation, and strive to create a supportive and inclusive environment for all employees.

Deadline to Apply: June 1, 2024

Equal Opportunity Statement: Las Vegas Sands is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, national origin, or disability status. All qualified applicants will receive consideration for employment without regard to any protected characteristic under applicable laws.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.