Remote Call Center Assistant

As a Remote Call Center Assistant at Viacom, you will play a crucial role in providing exceptional customer service and support to our clients. This part-time entry-level position is ideal for individuals who are resourceful, reliable, and possess excellent time management and creativity skills.

Responsibilities: - Answering inbound calls and responding to customer inquiries with professionalism and efficiency - Making outbound calls to follow up on customer issues and provide updates - Logging customer interactions accurately in our database system - Resolving customer complaints and issues in a timely manner - Collaborating with team members to ensure a positive and cohesive work environment - Adhering to company policies and procedures at all times

Requirements: - 1 year of experience in a customer service or call center role is preferred - Excellent verbal and written communication skills - Ability to work independently and multitask effectively - Strong problem-solving skills and attention to detail - Proficiency in Microsoft Office suite and CRM systems - Availability to work remotely from London, England, UK

In addition to a competitive salary, Viacom offers benefits such as travel and spending expenses, travel opportunities, and profit sharing. Our company is committed to environmental responsibility and sustainable practices, creating a positive and forward-thinking working environment.

We are an equal opportunity employer and welcome applications from all qualified individuals. The deadline to apply for this position is June 1, 2024. Don't miss this exciting opportunity to join the Viacom team and make a difference in the world of customer service!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.