Call Center Assistant

Job Description:

United Rentals is seeking a reliable and adaptable Call Center Assistant to join our team in London, England, UK. The ideal candidate will have at least 3 years of experience in a similar role and possess excellent communication and presentation skills. As a part-time associate level position, the Call Center Assistant will be responsible for handling incoming calls, providing customer service, and supporting the Call Center team in various administrative tasks.

Responsibilities: - Answer incoming calls and assist customers with inquiries or issues - Provide exceptional customer service and resolve customer complaints in a timely manner - Maintain accurate records of customer interactions and transactions - Assist in scheduling appointments and coordinating with other departments as needed - Support the Call Center team with data entry, filing, and other administrative tasks - Collaborate with team members to improve processes and achieve department goals

Requirements: - Minimum of 3 years of experience in a call center or customer service role - Excellent communication and presentation skills - Ability to work well in a fast-paced environment and adapt to change - Strong attention to detail and organizational skills - Proficiency in Microsoft Office applications - High school diploma or equivalent

Benefits: - Travel opportunities - Profit sharing - Parental leave - Competitive salary

Working Environment: At United Rentals, we thrive in an environment that embraces and navigates change seamlessly. We are a dynamic and innovative company that values teamwork and collaboration. The Call Center Assistant will have the opportunity to grow and develop within our organization while contributing to our success.

Deadline to Apply: July 13, 2024

Equal Opportunity Statement: United Rentals is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all individuals can thrive and contribute to our success.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.