Call Center Assistant - Work from home

Job Description:

Honeywell International is seeking a Call Center Assistant to join our team in a work-from-home position based in London, England, UK. This part-time role is ideal for individuals at an entry level looking to gain experience in the customer service industry. The successful candidate will be responsible for handling inbound and outbound calls, providing excellent customer service, and assisting customers with their inquiries.

Responsibilities: - Answer incoming calls and respond to customer inquiries - Make outbound calls to follow up on customer requests or issues - Provide product information and assistance to customers - Resolve customer complaints in a professional and efficient manner - Document all customer interactions and updates in the database - Collaborate with team members to improve overall customer satisfaction - Meet or exceed call center metrics and targets

Requirements: - Minimum of 1 year of customer service experience - Driven and resilient personality traits - Strong decision-making and research skills - Excellent communication and interpersonal abilities - Ability to work independently and as part of a team - Proficient in using computer systems and software applications - High school diploma or equivalent

Benefits: - Vision insurance - Employee discounts - Parental leave

Working Environment: At Honeywell International, we believe in cultivating a sense of ownership and responsibility at every level. We value teamwork, collaboration, and individual growth. Our work-from-home environment provides flexibility and the opportunity to excel in a supportive and inclusive company culture.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: Honeywell International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.