Call Center Assistant - Work from home

Job Description:

Weyerhaeuser, a leading forest products company, is seeking a Call Center Assistant to work from home in London, England. This part-time position at the Associate level requires 4 years of experience in a call center environment.

Responsibilities: - Answering incoming calls and providing exceptional customer service - Handling customer inquiries and resolving issues in a timely manner - Making outbound calls to follow up with customers or pursue leads - Updating customer records in the database accurately and efficiently - Providing accurate information about products and services - Assisting in any additional administrative tasks as needed

Requirements: - Independent and dedicated work ethic - Strong research skills and attention to detail - Excellent communication skills, both written and verbal - Ability to work effectively in a remote environment - Proficiency in Microsoft Office suite and CRM software - Previous experience in a call center or customer service role preferred

Benefits: - Paid Time Off (PTO) - Medical coverage - Disability insurance

Working Environment: We encourage a culture of ongoing learning and development for personal and professional growth. Our team is supportive and collaborative, promoting a positive work-life balance.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: Weyerhaeuser is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.