Call Center Associate - Work from home

Job Description:

Exxon Mobil is seeking a reliable and passionate Call Center Associate to join our team in London, England. This position is part-time and allows for remote work from home. As an Entry Level Call Center Associate, you will be responsible for providing exceptional customer service over the phone, handling inquiries and resolving issues in a professional and timely manner.

Responsibilities: - Answer incoming calls and respond to customer inquiries - Provide information about products and services - Resolve customer complaints and issues - Process orders, returns, and exchanges - Maintain accurate records of customer interactions - Collaborate with team members to achieve department goals - Use strategic planning skills to prioritize tasks and maximize efficiency

Requirements: - High School diploma or equivalent - No prior experience required, full training provided - Excellent communication skills - Strong teamwork abilities - Ability to work independently with minimal supervision - Passion for customer service and helping others - Ability to think critically and problem solve - Must have a reliable internet connection and home office setup

Personality Traits: - Reliable - Passionate

Soft Skills: - Teamwork - Strategic planning

Benefits: - Free accommodation - Remote work flexibility - Travel opportunities

Working Environment: At Exxon Mobil, we prioritize quality in all aspects of our work, products, and services. As a Call Center Associate, you will be expected to uphold these standards and deliver the highest level of customer service to our clients.

Deadline to Apply: June 10, 2024

Equal Opportunity Statement: Exxon Mobil is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.