Remote Call Center Representative

Job Description: Assurant is seeking a motivated and reliable Remote Call Center Representative to join our team in London, England. As an entry-level position, no prior experience is required, making this an excellent opportunity for individuals looking to start their career in customer service.

Responsibilities: - Handle a high volume of inbound and outbound calls from customers - Provide exceptional customer service by addressing inquiries, resolving issues, and escalating as needed - Document all interactions accurately in the company's CRM system - Adhere to company policies and procedures to ensure customer satisfaction - Collaborate with team members to meet performance metrics and goals - Participate in ongoing training and development programs to enhance your skills

Requirements: - Driven and eager to learn - Reliable and able to work independently - Strong teamwork and collaboration skills - Excellent presentation and communication skills - Ability to multitask and prioritize in a fast-paced environment

Benefits: - Remote work flexibility - Dental insurance - Life insurance

Working Environment: At Assurant, we are committed to environmental responsibility and sustainable practices. We strive to create a supportive and inclusive work environment where employees can thrive and grow professionally.

Deadline to Apply: June 7, 2024

Equal Opportunity Statement: Assurant is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. We are committed to promoting diversity and inclusion in the workplace.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.