£2,900 - 4,200 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Newmont Mining is seeking a Chat Support Assistant to work remotely from home in London, England. This part-time role at the Associate Level requires a minimum of 2 years of experience in a similar position.
Responsibilities: - Provide customer support through live chat, resolving inquiries and issues in a professional and timely manner - Assist customers with product information, troubleshooting, and technical support - Utilize critical thinking skills to assess and solve customer problems effectively - Collaborate with other team members to provide excellent customer service - Document customer interactions and maintain accurate records of support requests
Requirements: - Strong communication skills and ability to remain calm under pressure - Resilient and confident in dealing with difficult situations - Ability to think creatively and problem-solve independently - Proficiency in using chat support software and CRM systems - Familiarity with mining industry products and terminology is a plus - Must have a stable internet connection and a quiet workspace for remote work
Personality traits: Resilient, confident Soft skills: Creativity, critical thinking
Benefits: - Visa sponsorship for eligible candidates - Retirement plan options - Employee discounts on company products and services
Working environment: Newmont Mining encourages calculated risk-taking to drive innovation and progressive thinking. Our team values collaboration and continuous learning to achieve our goals.
Deadline to apply: 2024-05-23
Equal opportunity statement: Newmont Mining is an equal opportunity employer and does not discriminate on the basis of race, gender, age, religion, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
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