Chat Support Assistant - Work from home

Job Description:

Expedia is currently seeking a Chat Support Assistant to join our remote team based in London, England, UK. As a Chat Support Assistant, you will be responsible for providing excellent customer service through online chat support for our clients. This part-time position at the Associate Level requires a minimum of 2 years of experience in a similar role.

Responsibilities: - Respond to customer inquiries and issues through online chat support promptly and professionally - Assist customers with booking, reservations, cancellations, and other queries related to Expedia's services - Provide accurate information to customers regarding travel destinations, flights, hotels, and other travel-related services - Collaborate with other team members to ensure customer satisfaction and resolve any escalated issues - Maintain a high level of customer service standards and quality assurance - Assist with additional administrative tasks and projects as needed

Requirements: - Motivated and independent individual who thrives in a remote work environment - Strong project management skills and ability to work effectively in a team setting - Excellent written communication skills and attention to detail - Ability to multitask and prioritize tasks in a fast-paced environment - Proficiency in using online chat support tools and software - Flexibility to work evenings and weekends as required

Benefits: - Visa sponsorship for eligible candidates - Paid sick leave and parental leave options - Opportunity to give back to the community through corporate social responsibility initiatives - Competitive compensation package

Equal Opportunity Statement: Expedia is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We value and respect the unique perspectives and experiences that each individual brings to our team.

Deadline to apply: 2024-06-23

If you meet the requirements and are interested in joining our team as a Chat Support Assistant, please apply by the deadline using the link provided. We look forward to reviewing your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.