Remote Chat Support Associate

Job Description:

O’Reilly Automotive is seeking a part-time Remote Chat Support Associate to join our team in London, England, UK. This entry-level position is perfect for individuals who are adaptable, dedicated, have strong strategic planning skills, and possess leadership qualities.

Responsibilities: - Provide chat support to customers via various online platforms - Assist customers with product inquiries, order tracking, and technical issues - Resolve customer complaints in a professional and timely manner - Collaborate with other team members to ensure a seamless customer experience - Continuously strive to exceed customer expectations and uphold the company’s high standards - Maintain accurate records of customer interactions

Requirements: - Strong communication skills, both written and verbal - Ability to multitask and work in a fast-paced environment - Proficiency in using online chat platforms and basic computer skills - Willingness to learn and adapt to new technologies and processes - Must be able to work independently and as part of a team - No prior experience required, but a positive attitude and eagerness to learn is a must - Must be based in London, England, UK

Benefits: - Employee discounts on O’Reilly Automotive products - Travel and spending expenses covered - Opportunity for travel to various locations for training and conferences

Working Environment: At O’Reilly Automotive, we strive for excellence and uphold high standards in all our endeavors. Our team is dedicated to providing exceptional customer service and creating a positive work environment for all employees.

Deadline to Apply: June 1, 2024

Equal Opportunity Statement: O’Reilly Automotive is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.