Chat Support Associate - Work from home

Job Description:

Cummins, a global leader in the manufacturing of engines and power generation equipment, is seeking a Chat Support Associate to work from home in London, England. This part-time entry-level position requires at least 1 year of experience in a customer service or support role.

Responsibilities: - Provide chat support to customers through various online platforms - Assist customers with product inquiries, troubleshooting, and technical issues - Resolve customer complaints in a professional and timely manner - Collaborate with other support team members to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Stay up-to-date on product knowledge and company policies

Requirements: - Hardworking and motivated individual - Strong decision-making skills - Adaptability to changing customer needs and priorities - Excellent written communication skills - Proficiency in using online chat platforms - Ability to work independently and meet deadlines

Benefits: - Company-provided equipment for work - Visa sponsorship for eligible candidates - Disability insurance coverage - Performance-based recognition and rewards

Equal Opportunity Statement: Cummins is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

If you are a customer service-oriented individual with a passion for helping others, apply now to join our dynamic team as a Chat Support Associate. The deadline to apply is June 28, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.