£1,800 - 2,950 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job description:
UGI is seeking a dedicated and resourceful Chat Support Officer to join our team in London, England. As a part-time entry-level position, this role is perfect for individuals looking to gain experience in customer service in a dynamic and innovative environment.
Responsibilities: - Provide timely and accurate responses to customer inquiries via chat - Assist customers with troubleshooting technical issues and navigating our online platform - Provide product information and guidance to customers - Escalate complex issues to relevant departments for resolution - Work collaboratively with team members to ensure seamless customer support experience - Maintain a high level of professionalism and customer service at all times - Contribute to the improvement of our customer support processes and procedures
Requirements: - Strong communication skills, both written and verbal - Ability to make decisions under pressure and negotiate effectively - Hardworking and dedicated to providing exceptional customer service - Ability to quickly learn and adapt to new technologies - Ability to work well in a team environment - No prior experience required, training will be provided
Personality traits: - Hardworking - Resourceful
Soft skills: - Decision-making - Negotiation
Benefits: - Visa sponsorship for qualified candidates - Gym membership - Joining bonus
Working environment: At UGI, we believe in harnessing technology to drive innovation and efficiency. You will be working in a dynamic and supportive environment where your ideas and contributions are valued.
Deadline to apply: 2024-07-07
Equal opportunity statement: UGI is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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