Chat Support Representative

Job Description:

Live Nation Entertainment is seeking a hardworking and reliable Chat Support Representative to join our team in London, UK. As a part-time Associate Level employee, you will be responsible for providing excellent customer service and support to our clients through various chat platforms.

Responsibilities: 1. Responding to customer inquiries in a timely manner via chat, email or other messaging platforms. 2. Providing accurate information about products, services, and events offered by Live Nation Entertainment. 3. Resolving customer complaints and issues in a professional and efficient manner. 4. Collaborating with other team members to ensure seamless customer support. 5. Assisting in the development and improvement of chat support processes. 6. Maintaining a positive and professional attitude at all times.

Requirements: 1. At least 2 years of experience in customer service or a related field. 2. Strong decision-making skills and the ability to think innovatively. 3. Excellent communication skills, both written and verbal. 4. Proficiency in using chat support software and tools. 5. Ability to multitask and prioritize tasks effectively. 6. A passion for music and entertainment is a plus.

Benefits: 1. Training and professional development opportunities. 2. Paid overtime for additional hours worked. 3. Travel opportunities to Live Nation events and concerts. 4. A dynamic working environment where you will continuously learn and adapt to stay ahead in a rapidly changing world.

Equal Opportunity Statement: Live Nation Entertainment is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other basis prohibited by law.

Deadline to apply: June 10, 2024

If you meet the requirements and are looking for an exciting opportunity to join a leading entertainment company, apply now to become a Chat Support Representative at Live Nation Entertainment in London, UK!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.