Chat Support Representative - Work from home

Job Title: Chat Support Representative - Work from Home Company: Publix Super Markets Location: London, England, UK Job Type: Part-time Seniority: Entry Level Years of Experience: 1

Publix Super Markets, a well-known grocery retailer, is seeking a Chat Support Representative to join our team. This position offers the flexibility of working from home, providing support to our valued customers through online chat services.

Responsibilities: - Respond to customer inquiries via chat in a timely and professional manner - Assist customers with product information, order inquiries, and general support - Troubleshoot and resolve customer issues effectively and efficiently - Maintain a positive and helpful attitude towards all customers - Collaborate with team members to ensure customer satisfaction and resolution of issues - Keep accurate records of customer interactions and transactions

Requirements: - 1 year of experience in customer service or a related field - Resilient and reliable personality traits - Strong communication and interpersonal skills - Ability to cooperate with team members and work well independently - Excellent planning and organizational abilities - Proficiency in using chat support software and technology - High school diploma or equivalent

Benefits: - Remote work flexibility - Retirement plan - Opportunities for training and professional development - Supportive working environment promoting work-life balance and employee well-being

Deadline to Apply: May 6, 2024

Equal Opportunity Statement: Publix Super Markets is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by law. We encourage diversity and inclusion in our workplace.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.