Chat Support Representative - Work from home

Job Description:

Verbatim is seeking a motivated and energetic Chat Support Representative to join our team and work from home in London, England, UK. As a part-time Associate Level team member, you will be responsible for providing exceptional customer service through our chat support system.

Responsibilities: - Responding to customer inquiries and resolving issues in a timely and professional manner via chat - Providing product information and guidance to customers - Troubleshooting technical issues and escalating to the appropriate team when necessary - Documenting customer interactions and feedback - Collaborating with team members to continuously improve the customer support experience

Requirements: - Minimum of 3 years of experience in customer service or a related field - Hardworking and energetic personality traits - Excellent communication skills - Ability to think innovatively and creatively solve problems - Proficient in using chat support platforms and technology - Ability to work independently and remotely with minimal supervision

Benefits: - Free accommodation - Disability insurance - Paid overtime opportunities

Working Environment: At Verbatim, you will flourish in a culture that embraces change and responds resiliently to challenges. Our team is dedicated to supporting each other and fostering a positive and inclusive work environment.

Equal Opportunity Statement: Verbatim is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, gender, sexual orientation, disability, or any other protected status. All qualified applicants will be considered for employment.

Deadline to apply: 2024-06-07

Join our team today and make a difference in the lives of our customers through excellent chat support!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.