Client Relations Assistant - Work from home

Reliance Steel & Aluminum is seeking a dedicated and resourceful Client Relations Assistant to join our team on a part-time basis. This position will be based in London, England, UK, and the successful candidate will have a minimum of 4 years of experience in a similar role.

As a Client Relations Assistant, you will be responsible for managing and maintaining relationships with our clients, ensuring their needs are met and issues are resolved in a timely and efficient manner. You will be the main point of contact for clients, handling inquiries, providing product information, and addressing any concerns they may have.

Responsibilities: - Act as the main point of contact for clients, addressing inquiries and providing excellent customer service - Develop and maintain strong relationships with clients, ensuring their needs are met and issues are resolved promptly - Maintain accurate records of client interactions and transactions - Collaborate with the sales team to ensure client satisfaction and retention - Assist with strategic planning and analysis to improve client relations and maximize sales opportunities - Keep up-to-date with industry trends and competitor activities - Work closely with internal teams to ensure client needs are met and expectations are exceeded

Requirements: - Minimum of 4 years of experience in client relations or a similar role - Excellent communication and interpersonal skills - Strong strategic planning and analysis skills - Ability to work independently and prioritize tasks effectively - Resourceful and dedicated individual with a customer-focused approach - Proficiency in Microsoft Office Suite and CRM software

Benefits: - Paid sick leave - Joining Bonus - Relocation allowance

Working environment: At Reliance Steel & Aluminum, we prioritize understanding and empathy in all interactions. We believe in creating a supportive and inclusive working environment where all employees feel valued and respected.

Deadline to apply: July 7, 2024

Equal opportunity statement: Reliance Steel & Aluminum is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to building a diverse and inclusive workforce and encourage all qualified individuals to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.