Client Relations Assistant - Work from home

Job Description:

NetApp is seeking a talented and dedicated Client Relations Assistant to join our team on a part-time basis, working from home in London, England, UK. As an Associate Level position, we require a minimum of 3 years of experience in a similar role.

Responsibilities: - Act as the primary point of contact for clients, maintaining strong relationships and providing excellent customer service - Handle client inquiries, concerns, and complaints in a timely and professional manner - Assist in the development and implementation of client relations strategies to improve overall satisfaction and retention - Collaborate with internal teams to address client needs and ensure a seamless experience - Track and analyze client feedback to identify trends and opportunities for improvement - Prepare reports and presentations for management regarding client relations activities and outcomes - Stay up to date on industry trends and best practices in client relations to continuously improve our processes

Requirements: - Reliable and dedicated individual with excellent communication skills - Strong creativity and problem-solving abilities - Ability to work independently and efficiently from home - Proficiency in Microsoft Office and other relevant software applications - Bachelor's degree in Business Administration or related field preferred

Benefits: - Retirement plan - Relocation allowance - Free food

Working Environment: At NetApp, we encourage a spirit of exploration and taking calculated risks for growth. We value innovation and creativity, and we are committed to providing a supportive and inclusive work environment for all employees.

Equal Opportunity Statement: NetApp is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status in accordance with all applicable laws.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.