Client Relations Manager

Job Description

Spectra Energy is seeking a dynamic and resourceful Client Relations Manager to join our team in London, England. As a mid-to-senior level professional with at least 8 years of experience in client relations, you will be responsible for maintaining and enhancing relationships with our existing clients, as well as identifying and cultivating new business opportunities.

Responsibilities: - Develop and implement strategies to strengthen client relationships and increase customer satisfaction - Serve as the main point of contact for clients, addressing their needs and resolving any issues that may arise - Collaborate with internal teams to ensure timely delivery of products and services to clients - Identify opportunities for upselling and cross-selling to existing clients - Conduct market research to identify potential new clients and create targeted outreach campaigns - Lead presentations and meetings with clients to communicate the value of our products and services - Manage client accounts and track key performance metrics - Coordinate with the marketing team to develop client communications and promotional materials

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Proven track record of successful client relations management, with at least 8 years of experience - Excellent communication and presentation skills - Strong project management skills and attention to detail - Ability to work independently and as part of a team - Energetic and proactive approach to problem-solving - Proficiency in Microsoft Office Suite and CRM software

Benefits: - Paid Time Off (PTO) - Visa sponsorship for eligible candidates - Travel opportunities within the UK and abroad

Working Environment: At Spectra Energy, we are committed to exceeding customer expectations and delivering delight in every interaction. Our team is dedicated to providing exceptional service and building long-lasting relationships with our clients.

Deadline to Apply: June 1, 2024

Equal Opportunity Statement: Spectra Energy is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.