Remote Client Relations Manager

Job Description:

Facebook is seeking a talented and experienced Remote Client Relations Manager to join our team in London, England. This part-time position offers a unique opportunity for a seasoned professional with at least 8 years of experience in client relations to work remotely and manage client relationships in the UK market. The ideal candidate will be hardworking, dedicated, possess strong presentation skills, and demonstrate adaptability in a fast-paced environment.

Responsibilities: - Develop and maintain strong relationships with clients in the UK market - Serve as the main point of contact for client inquiries, feedback, and escalations - Collaborate with internal teams to ensure client needs are met and issues are resolved in a timely manner - Identify opportunities to upsell and cross-sell products and services to existing clients - Conduct regular check-ins with clients to assess satisfaction and gather feedback - Prepare and deliver presentations to clients on company products, services, and updates

Requirements: - Bachelor's degree in Business, Marketing, Communications, or related field - 8+ years of experience in client relations or account management - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Proficiency in Microsoft Office and CRM software - Ability to work independently and remotely - Must be located in London, England, UK

Benefits: - Profit sharing - Retirement plan - Free food

Working Environment: At Facebook, we prioritize understanding and empathy in all interactions. We believe in fostering a supportive and inclusive work environment where every team member feels valued and respected.

Deadline to apply: May 29, 2024

Equal Opportunity Statement: Facebook is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.