Remote Client Relations Manager

Job description:

Bank of America Corp. is seeking a Remote Client Relations Manager to join our team in London, England, UK. This is a part-time role at a mid-to-senior level, requiring a minimum of 7 years of experience in client relations or a related field.

As a Remote Client Relations Manager, you will be responsible for managing client relationships, providing exceptional customer service, and acting as a liaison between clients and our internal teams. You will be tasked with maintaining existing client accounts, identifying new business opportunities, and ensuring client satisfaction.

Key responsibilities: - Develop and maintain strong relationships with clients through regular communication and follow-up - Act as the main point of contact for clients, addressing any concerns or issues that may arise - Collaborate with internal teams to ensure client needs are met and expectations are exceeded - Identify opportunities for upselling or cross-selling additional services to clients - Monitor client performance and provide regular reports to senior management - Stay up-to-date on industry trends and competitor activity to inform client strategy - Meet and exceed sales targets and KPIs set by management

Requirements: - 7+ years of experience in client relations, customer service, or a related field - Reliable and energetic personality traits - Excellent communication and interpersonal skills - Strong persuasion and people management skills - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business, Marketing, or a related field preferred

Benefits: - Vision insurance - Relocation allowance - Travel opportunities

Working environment: At Bank of America Corp., we are committed to paving the way for diversity and inclusivity, creating a culture of belonging where everyone feels valued and respected. We believe in fostering a supportive and inclusive work environment where all employees can thrive and succeed.

Deadline to apply: 2024-06-12

Equal opportunity statement: Bank of America Corp. is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected status. We welcome and encourage applications from people of all backgrounds and experiences.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.