Client Relations Manager

Job Description:

Netflix is seeking a dynamic and experienced Client Relations Manager to join our team in London, England. As a Client Relations Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and loyalty to our brand. This role requires a high level of professionalism, excellent communication skills, and the ability to work independently.

Responsibilities: - Develop and maintain relationships with clients, acting as the main point of contact for all their needs and concerns - Handle client inquiries and complaints in a timely and professional manner - Collaborate with internal teams to ensure client needs are met and issues are resolved - Develop strategies to increase client satisfaction and retention rates - Manage client contracts and agreements, ensuring all terms and conditions are met - Provide regular updates and reports to senior management on client relationships and business opportunities - Stay up-to-date on industry trends and competitor activities to identify new business opportunities

Requirements: - Minimum of 6 years of experience in client relations or a related field - Strong interpersonal and communication skills - Ability to work independently and prioritize tasks effectively - Motivated and driven to succeed in a fast-paced environment - Experience in people management and working as part of a team - Excellent organizational skills and attention to detail - Bachelor's degree in Business Administration or a related field (preferred) - Proficiency in CRM software and Microsoft Office Suite

Personality traits: - Independent - Motivated

Soft skills: - People management - Teamwork

Benefits: - Gym membership - Travel opportunities - Paid overtime

Working environment: Thrive in an energetic and rapidly evolving work setting.

Deadline to apply: 2024-06-28

Equal Opportunity Statement: Netflix is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.