Client Relations Manager

Job Description:

Cigna is seeking a dynamic and energetic Client Relations Manager to join our team in London, England. As a Client Relations Manager, you will be responsible for building and maintaining strong relationships with our clients to ensure their satisfaction. This role requires a problem-solving mindset, excellent communication skills, and the ability to analyze data to identify trends and opportunities for improvement.

Responsibilities: - Develop and maintain relationships with key clients to enhance customer satisfaction and retention - Serve as the main point of contact for client inquiries, issues, and requests - Work closely with internal teams to address client needs and ensure timely resolution of any issues - Analyze client data and feedback to identify trends and areas for improvement - Collaborate with sales and marketing teams to develop strategies for client acquisition and retention - Monitor client satisfaction levels through surveys, meetings, and other feedback mechanisms - Provide regular updates and reports on client activities and performance metrics - Participate in corporate social responsibility initiatives to give back to the community

Requirements: - Bachelor's degree in Business, Marketing, or related field - Minimum of 5 years of experience in client relations or a similar role - Energetic and resilient personality traits - Strong problem-solving skills and analytical abilities - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite and CRM software - Experience working in the healthcare or insurance industry is a plus

Benefits: - Remote work flexibility - Free accommodation - Life insurance coverage - Opportunities to give back to the community through corporate social responsibility initiatives

Equal Opportunity Statement: Cigna is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment without regard to these factors.

Deadline to apply: July 5, 2024

If you meet the requirements and are passionate about building strong client relationships, we encourage you to apply for the Client Relations Manager position at Cigna in London, England. Join our team and make a difference in the lives of our clients and the community!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.