Client Relations Manager - Work from home

Job description:

Newell Brands is seeking a dynamic and experienced Client Relations Manager to join our team in London, England. This is a part-time, work from home position for a candidate with 8 years of experience at a mid-to-senior level. The ideal candidate will be hardworking, passionate, and possess strong soft skills in cooperation and emotional intelligence.

Responsibilities: - Manage and build relationships with clients, ensuring excellent customer service and satisfaction - Understand client needs and provide tailored solutions to meet their requirements - Communicate effectively with clients through various channels, including phone, email, and video conferencing - Collaborate with internal teams to ensure client expectations are met and exceeded - Leverage data to inform decisions and drive strategic initiatives to enhance client relationships - Monitor client feedback and address any issues or concerns in a timely and professional manner - Develop and implement client retention strategies to increase customer loyalty and lifetime value - Stay up-to-date on industry trends and best practices to provide clients with cutting-edge solutions

Requirements: - 8 years of experience in client relations or a related field - Strong communication and negotiation skills - Ability to work independently and manage time effectively in a remote setting - Proven track record of building and maintaining client relationships - Experience with CRM software and tools - Bachelor's degree in business, marketing, or a related field preferred - Proficiency in Microsoft Office suite

Benefits: - Dental insurance - Travel & spending expenses - Visa sponsorship for eligible candidates

Equal opportunity statement: Newell Brands is an equal opportunity employer and values diversity in the workplace. We are committed to creating a diverse and inclusive environment where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.