Client Service Assistant

Job Description:

Rockwell Automation, a global leader in industrial automation and digital transformation, is seeking a Client Service Assistant to join our team in London, England. As a Client Service Assistant, you will play a key role in providing top-notch service to our clients, ensuring their needs are met in a timely and efficient manner. This is a part-time position at the Associate Level requiring a minimum of 2 years of experience in a customer service or administrative role.

Responsibilities: - Manage client inquiries and requests via phone, email, and in-person - Coordinate with internal teams to ensure prompt resolution of client issues - Maintain accurate client records and documentation - Assist in preparing presentations and reports for client meetings - Collaborate with Sales and Account Management teams to support client retention and growth initiatives - Conduct research and analysis to support client service strategies - Provide ad-hoc administrative support as needed

Requirements: - Driven and adaptable personality traits - Strong attention to detail and presentation skills - 2 years of experience in customer service or administration - Excellent communication and interpersonal skills - Proficiency in Microsoft Office suite - Ability to work independently and as part of a team - Ability to prioritize and manage multiple tasks simultaneously

Benefits: - Remote work flexibility - Disability insurance - Free food

Working Environment: At Rockwell Automation, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. Our team is dedicated to providing innovative solutions to our clients and creating a supportive work environment that fosters growth and development.

Deadline to Apply: July 7, 2024

Equal Opportunity Statement: Rockwell Automation is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and strive to create a supportive and inclusive environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.