Remote Client Service Officer

Job Description:

Masco is seeking a Remote Client Service Officer to join our team in London, England. This part-time role at the associate level will require 3 years of experience in client service. The ideal candidate will be reliable, energetic, possess strong problem-solving skills, and have experience in project management.

Responsibilities: - Provide exceptional customer service to clients through various communication channels. - Manage client accounts and ensure their satisfaction with our services. - Resolve client issues in a timely and professional manner. - Collaborate with internal teams to address client needs and deliver solutions. - Monitor client feedback and make recommendations for improvements. - Maintain accurate records of client interactions and transactions.

Requirements: - 3 years of experience in client service. - Strong problem-solving skills. - Experience in project management. - Reliable and energetic personality traits. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Proficiency in Microsoft Office and CRM software.

Benefits: - Paid sick leave. - Vision insurance. - Parental leave. - Opportunities for professional development.

Working Environment: At Masco, we prioritize employee well-being through health and wellness initiatives. We provide a supportive and inclusive work environment where all employees can thrive and grow in their careers.

Deadline to apply: 2024-07-07

Equal Opportunity Statement: Masco is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.