Client Service Officer - Work from home

Job Description:

AK Steel Holding is seeking a Client Service Officer to work remotely from home in London, England. This part-time, entry-level position is perfect for a confident and driven individual with at least 1 year of experience in client services or a related field.

Responsibilities: - Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Build and maintain strong relationships with clients to ensure their satisfaction and loyalty - Coordinate with internal teams to ensure client needs are met and issues are resolved promptly - Develop and implement strategic plans to grow the client base and increase revenue - Conduct negotiations with clients to reach mutually beneficial agreements - Monitor client feedback and market trends to identify areas for improvement and growth - Provide regular reports and updates to management on client interactions and performance

Requirements: - Bachelor's degree in Business, Marketing, or a related field - Strong communication and interpersonal skills - Proven ability to multitask and prioritize in a fast-paced environment - Strategic planning and negotiation skills - Proficiency in Microsoft Office and CRM software - Experience in client services or sales is preferred

Benefits: - Employee discounts on company products - Vision insurance coverage - Free food and snacks provided - Opportunity to nurture an entrepreneurial atmosphere even within an established organization

Equal Opportunity Statement: AK Steel Holding is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability or any other characteristic protected by applicable laws.

If you are a motivated and customer-focused individual looking to work from home in a dynamic client services role, apply now to join our team! Deadline to apply is May 14, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.