Client Service Representative

Nextdoor is seeking a motivated and independent Client Service Representative to join our team in London, England. As a part-time entry-level position, this is a great opportunity for individuals looking to gain experience in client service and customer relations.

Responsibilities: - Respond to client inquiries and provide exceptional customer service through various communication channels, including phone, email, and chat - Assist clients with account management, troubleshooting technical issues, and providing product information - Proactively identify potential issues and resolve them in a timely and efficient manner - Maintain accurate and detailed records of client interactions and transactions - Collaborate with other team members to ensure a seamless customer experience - Participate in ongoing training and professional development opportunities to enhance skills and knowledge

Requirements: - Strong communication skills and the ability to effectively communicate with clients of diverse backgrounds - Persuasion skills to effectively communicate and resolve client concerns - Problem-solving skills to quickly and effectively address client issues - Ability to work independently and prioritize tasks in a fast-paced environment - Resilient attitude to handle challenging situations with professionalism and grace - No prior experience required, as training will be provided

Benefits: - Paid sick leave - Travel opportunities - Paid overtime

Working Environment: At Nextdoor, we thrive in an environment that embraces and navigates change seamlessly. Our team is dynamic and constantly evolving to meet the needs of our clients and provide exceptional service.

Equal Opportunity Statement: Nextdoor is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-05-06

If you are a motivated individual with a passion for customer service and client relations, we encourage you to apply for the Client Service Representative position at Nextdoor in London, England. Join our team and be a part of our mission to connect neighbors and build stronger communities.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.