Client Service Representative

Job Description:

Lansing Trade Group, a reputable trading company based in London, England, is seeking a motivated and confident individual to join our team as a Client Service Representative. This is a part-time entry-level position with no experience required.

Responsibilities: - Act as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Collaborate with internal teams to ensure client needs are met and issues are resolved effectively - Provide clients with information about the company's products, services, and offerings - Assist in the development and implementation of client service strategies to enhance overall customer satisfaction - Maintain accurate records of client interactions and transactions - Attend meetings and training sessions to stay informed about industry trends and company updates - Contribute to a positive and dynamic team environment

Requirements: - Motivated individual with a strong desire to succeed in a client-facing role - Confidence in handling challenging situations with professionalism and composure - Strong decision-making skills and the ability to think critically in fast-paced environments - Emotional intelligence to understand and empathize with clients' needs - Excellent communication and interpersonal skills - Proficiency in Microsoft Office applications - Bachelor's degree in Business, Marketing, or a related field is preferred but not required

Benefits: - Relocation allowance for eligible candidates - Gym membership subsidy to promote employee health and wellness - Profit-sharing opportunities to reward hard work and dedication

Working Environment: At Lansing Trade Group, we strive to nurture an entrepreneurial atmosphere, even within an established organization. We value creativity, innovation, and teamwork to drive success for our clients and our team members.

Equal Opportunity Statement: We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

Deadline to Apply: June 7, 2024

If you are ready to embark on a rewarding career in client services and join a dynamic team, we encourage you to apply for the Client Service Representative position at Lansing Trade Group.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.