Client Service Representative - Work from home

Quest Diagnostics is currently seeking a driven and adaptable Client Service Representative to work from home in London, England. This is a part-time, entry-level position with a requirement of 1 year of experience.

Responsibilities: - Serve as the main point of contact for clients, providing excellent customer service and support - Manage client accounts, including processing orders, resolving issues, and answering inquiries - Collaborate with internal teams to ensure client needs are met in a timely and efficient manner - Utilize project management skills to prioritize tasks and meet deadlines - Maintain accurate records of client interactions and transactions - Work closely with the sales team to identify opportunities for upselling and cross-selling products - Stay up-to-date on industry trends and company policies to effectively communicate with clients

Requirements: - 1 year of experience in a customer service role - Strong project management and time management skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite and CRM software - High school diploma or equivalent required

Benefits: - Joining bonus for new employees - Profit sharing opportunities - Paid sick leave - Health and wellness initiatives to prioritize employee well-being

Deadline to apply: June 7, 2024

Equal Opportunity Statement: Quest Diagnostics is an equal opportunity employer and we welcome applicants from all backgrounds. We value diversity and are committed to creating an inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.