Remote Client Service Specialist

Job Description:

SanDisk, a leading global technology company, is seeking a motivated Remote Client Service Specialist to join our team in London, England. This part-time entry-level position is ideal for individuals with at least 1 year of experience who possess strong communication and problem-solving skills.

Responsibilities: - Respond to client inquiries and provide exceptional customer service via email, phone, and chat - Assist clients with product information, troubleshooting, and issue resolution - Manage client accounts and ensure accurate and timely updates - Collaborate with cross-functional teams to address client needs and improve overall customer experience - Stay up-to-date on product knowledge and industry trends to effectively support clients - Proactively identify opportunities for process improvement and share best practices with the team - Perform data analysis to identify trends and formulate strategies for client engagement - Utilize creativity and problem-solving skills to address unique client requests and challenges - Collaborate with internal stakeholders to develop and implement client service initiatives

Requirements: - Strong communication skills and attention to detail - Ability to work independently and prioritize tasks effectively - Demonstrated proficiency in Microsoft Office and CRM software - Hardworking and energetic attitude with a passion for customer service - Strong analytical skills and the ability to think critically - Creative thinker with the ability to adapt to changing priorities - Prior experience in customer service or client support preferred - Must have access to a reliable internet connection and a quiet workspace - Ability to work variable hours based on client needs - Must be located in London, England, UK

Benefits: - Remote work flexibility - Company-provided equipment - Company transportation for on-site meetings or events

Working Environment: At SanDisk, we are committed to promoting equality and fairness for all employees. We value diversity and inclusion, and strive to create a supportive and collaborative work environment where all team members can thrive.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: SanDisk is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.