Client Support Assistant

Job Description:

Tesla is seeking a dedicated and confident Client Support Assistant to join our team in London, England. As a Client Support Assistant, you will be responsible for providing exceptional customer service and support to clients in various capacities. This is an entry-level position ideal for individuals with at least 1 year of experience in a customer service or administrative role.

Responsibilities: - Assist clients with inquiries, concerns, and requests via phone, email, and in-person - Coordinate scheduling and appointments for clients - Maintain accurate and up-to-date client records and database - Provide product information and support to clients - Collaborate with internal teams to resolve client issues in a timely manner - Assist with administrative tasks such as filing, data entry, and report generation - Participate in ongoing training and development opportunities to enhance client support skills

Requirements: - 1 year of experience in customer service or administrative support - Strong communication and interpersonal skills - Excellent teamwork and cooperation abilities - Ability to confidently present information to clients - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent required

Personality Traits: - Dedicated - Confident

Soft Skills: - Cooperation - Presentation

Benefits: - Training & professional development opportunities - Retirement plan options - Parental leave benefits - Provide opportunities for unlimited personal and professional growth

Equal Opportunity Statement: Tesla is an equal opportunity employer and is committed to diversity in the workplace. We encourage all qualified candidates to apply regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Deadline to apply: July 13, 2024

Join us at Tesla and be part of a dynamic team dedicated to pushing the boundaries of technology and innovation. Apply today to start your career in client support with us.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.