Client Support Assistant

Job Description:

We are looking for a passionate and dedicated Client Support Assistant to join our team at T-Mobile in London, England, UK. As a part-time Associate Level employee, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction with our products and services.

Responsibilities: - Respond to client inquiries and provide timely and accurate information - Troubleshoot and resolve client issues and complaints - Maintain client records and update information as needed - Collaborate with other team members to ensure a seamless client experience - Assist with client onboarding and training as necessary - Monitor client feedback and communicate trends to the relevant departments - Provide feedback on processes and procedures to improve client satisfaction - Contribute to team meetings and brainstorming sessions to improve client support strategies

Requirements: - 3 years of experience in a customer service or client support role - Strong people management and communication skills - Passion for helping others and dedication to providing high-quality support - Ability to work independently and as part of a team - Excellent organizational skills and attention to detail - Proficiency in Microsoft Office and client management software

Benefits: - Visa sponsorship for eligible candidates - Travel opportunities for training and conferences - Gym membership for health and wellness benefits

Working Environment: At T-Mobile, we leverage data to inform decisions and drive strategic initiatives. This means that you will have the opportunity to work with cutting-edge technology and make a real impact on our business.

Deadline to Apply: Please submit your application by July 14, 2024, to be considered for this position.

Equal Opportunity Statement: T-Mobile is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.