Client Support Assistant - Work from home

Job Description:

We are looking for a Client Support Assistant to join our team at VF. This is a part-time position that allows you to work from the comfort of your own home in London, England, UK. As an Associate-level role, we are seeking individuals with at least 4 years of experience in a similar client support or customer service role.

Responsibilities: 1. Provide exceptional client support via phone, email, and chat communication channels. 2. Assist clients with inquiries, technical issues, and account management. 3. Maintain accurate records of all client interactions and transactions. 4. Collaborate with internal teams to resolve client issues in a timely manner. 5. Identify opportunities for process improvements and communicate them to management. 6. Stay up-to-date on product knowledge and industry trends to better assist clients.

Requirements: 1. Hardworking and motivated individual who thrives in a fast-paced environment. 2. Strong teamwork skills and the ability to collaborate effectively with colleagues. 3. Critical thinking skills to analyze client issues and provide effective solutions. 4. Excellent communication and interpersonal skills. 5. Proficiency in Microsoft Office and CRM software. 6. High school diploma or equivalent.

Benefits: 1. Training and professional development opportunities to enhance your skills. 2. Company transportation options for work-related travel. 3. Visa sponsorship for eligible candidates.

Working Environment: At VF, we embrace diversity and strive to create an inclusive culture that values and respects all perspectives. Our team is committed to fostering a supportive and welcoming environment where everyone can thrive.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: VF is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.