Client Support Assistant - Work from home

Job Description:

Instacart is looking for a Client Support Assistant to join our team in London, England. This is a part-time, entry-level position that allows you to work from the comfort of your own home. We are seeking individuals who are confident, driven, have strong leadership skills, and thrive in a teamwork-oriented environment.

Responsibilities: - Provide top-notch customer support to clients via phone, email, and chat - Assist clients with their orders, inquiries, and issues in a timely and professional manner - Identify and escalate complex issues to the appropriate team members for resolution - Maintain accurate records of client interactions and transactions - Collaborate with cross-functional teams to improve the overall client experience - Leverage data to inform decisions and drive strategic initiatives

Requirements: - 1 year of customer service experience - Confident and driven attitude - Strong leadership skills - Excellent communication and interpersonal skills - Ability to work in a fast-paced and dynamic environment - High attention to detail - Proficient in using computer applications and software

Benefits: - Joining Bonus - Paid overtime - Employee discounts

Equal Opportunity Statement: Instacart is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

Deadline to apply: June 12, 2024

If you meet the requirements and are passionate about providing exceptional client support, we encourage you to apply for the Client Support Assistant position at Instacart. Join us in revolutionizing the way people shop for groceries and making a positive impact on our clients' lives.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.