Client Support Associate

Job Description:

Arthur J. Gallagher is currently seeking a motivated and reliable Client Support Associate to join our team in London, England. As an associate level position, the ideal candidate will have at least 3 years of experience in a similar role and possess strong project management and people management skills.

Responsibilities: 1. Provide exceptional customer service to clients through various channels such as email, phone, and in-person meetings. 2. Assist clients with any inquiries or issues they may have, and escalate to the appropriate team members when necessary. 3. Collaborate with internal teams to ensure client needs are met in a timely and efficient manner. 4. Assist in the preparation of client reports and presentations. 5. Manage client accounts and ensure accurate and up-to-date information is maintained. 6. Work closely with sales and marketing teams to support client retention and growth efforts.

Requirements: 1. 3 years of experience in a client support role. 2. Strong project management skills. 3. Excellent people management skills. 4. Motivated and reliable. 5. Ability to work in a fast-paced environment and multitask effectively. 6. Excellent communication and interpersonal skills. 7. Proficiency in Microsoft Office suite.

Benefits: 1. Medical coverage. 2. Free food. 3. Paid overtime.

Working Environment: At Arthur J. Gallagher, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a collaborative and supportive work environment where all employees can thrive and grow in their careers.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Arthur J. Gallagher is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.