Client Support Associate

Job Description:

Enterprise Products Partners is seeking a Client Support Associate to join our team in London, England. As a key member of our client support team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and issues are resolved in a timely manner. This part-time position, at the Associate level, requires a minimum of 4 years of experience in a similar role.

Responsibilities: - Serve as the primary point of contact for clients, addressing inquiries and resolving issues in a timely and professional manner - Build and maintain strong relationships with clients to ensure their satisfaction and loyalty - Collaborate with internal teams to coordinate and facilitate client requests - Monitor client accounts and proactively identify opportunities to upsell or cross-sell products and services - Provide feedback to management on client trends and preferences - Assist with special projects as needed

Requirements: - Adaptable and motivated individual who thrives in a fast-paced environment - Strong people management skills with the ability to communicate effectively and build rapport with clients - High emotional intelligence and the ability to handle difficult situations with professionalism and empathy - Proficient in Microsoft Office and CRM software - Excellent organizational and time management skills - Bachelor's degree in Business Administration or related field preferred

Benefits: - Free accommodation for employees - Paid Time Off (PTO) for vacation and personal time - Travel opportunities for training and development

Working Environment: Enterprise Products Partners is committed to promoting equality and fairness for all employees. We value diversity and inclusion in the workplace and welcome candidates from all backgrounds.

Deadline to apply: July 22, 2024

Equal Opportunity Statement: Enterprise Products Partners is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified individuals to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.