Client Support Associate - Work from home

Job Description:

We are looking for a passionate and motivated Client Support Associate to join our team at Nationwide. This is a work-from-home position based in London, England, UK, with flexible part-time hours available. As an Entry Level role, we require at least 1 year of experience in a customer service or client support role.

Responsibilities: 1. Provide excellent customer service to clients via phone, email, and chat. 2. Assist clients with any questions or issues they may have regarding our products or services. 3. Maintain accurate and detailed client records in our CRM system. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Act as a leader within the client support team, making decisions to resolve issues effectively and efficiently.

Requirements: 1. Passionate and motivated individual with a strong desire to help others. 2. Excellent decision-making skills and the ability to lead a team when needed. 3. Strong communication skills and the ability to work independently. 4. Ability to prioritize tasks and manage time effectively. 5. Familiarity with CRM software and other customer support tools. 6. Must have a stable internet connection and a quiet workspace at home.

Benefits: 1. Retirement plan options for part-time employees. 2. Company-provided equipment for remote work. 3. Free accommodation during company trips or events.

Working Environment: We strive to nurture an entrepreneurial atmosphere, even within an established organization. We encourage creativity, innovation, and growth in all of our team members.

Deadline to apply: 2024-06-25

Equal Opportunity Statement: Nationwide is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected status. We welcome applications from all qualified individuals.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.