Client Support Manager - Work from home

We are looking for a dedicated and resourceful Client Support Manager to join our team at Walt Disney in London, England. As a Client Support Manager, you will be responsible for managing and supporting our clients, ensuring their needs are met and issues are resolved in a timely and efficient manner. This is a part-time position at a mid-to-senior level, requiring a minimum of 8 years of experience in a similar role.

Responsibilities: - Manage client relationships, providing exceptional support and resolving any issues that may arise - Communicate effectively with clients, ensuring their needs are understood and met - Collaborate with internal teams to ensure client satisfaction and deliver results - Analyze client feedback and data to identify areas for improvement and implement solutions - Provide training and guidance to clients on our products and services - Maintain accurate records of client interactions and transactions

Requirements: - 8+ years of experience in client support or a related field - Excellent communication skills, both verbal and written - Strong attention to detail and problem-solving abilities - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - Bachelor's degree in business administration or a related field (preferred)

Personality Traits: - Dedicated to providing superior client support - Resourceful in finding solutions to complex problems

Soft Skills: - Strong attention to detail - Excellent communication skills

Benefits: - Medical coverage - Joining bonus - Travel & spending expenses

Working Environment: - Align work with a greater purpose, contributing to a meaningful mission

Deadline to apply: June 29, 2024

Equal Opportunity Statement: Walt Disney is an equal opportunity employer and prohibits discrimination against any employee or applicant based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.